Effective communication for people with dementia

A 1-day course for staff with an understanding of dementia and person-centred care, devised and delivered by DementiaTrainers.

Course outline

  • Basic principles of communication
  • Effective use of non-verbal communication
  • Active listening
  • Identifying and overcoming barriers to effective communication
  • Positive communication – enabling people with dementia to make best use of their abilities
  • Meeting psychological needs through effective communication
  • Identifying the needs behind different realities
  • Finding effective responses to the needs expressed through different realities
  • Empathy and empathic responses
  • Conversations and other meaningful interactions with people with dementia
  • Life story work and reminiscence

Back to Sample Course Outlines