Effective communication for people with dementia
A 1-day course for staff with an understanding of dementia and person-centred care, devised and delivered by DementiaTrainers.
Course outline
- Basic principles of communication
- Effective use of non-verbal communication
- Active listening
- Identifying and overcoming barriers to effective communication
- Positive communication – enabling people with dementia to make best use of their abilities
- Meeting psychological needs through effective communication
- Identifying the needs behind different realities
- Finding effective responses to the needs expressed through different realities
- Empathy and empathic responses
- Conversations and other meaningful interactions with people with dementia
- Life story work and reminiscence