Effective communication for people with dementia

A 1-day course for staff with an understanding of dementia and person-centred care, devised and delivered by DementiaTrainers.

• Basic principles of communication
• Effective use of non-verbal communication
• Active listening
• Identifying and overcoming barriers to effective communication
• Positive communication – enabling people with dementia to make best use of their abilities
• Meeting psychological needs through effective communication
• Identifying the needs behind different realities
• Finding effective responses to the needs expressed through different realities
• Empathy and empathic responses
• Conversations and other meaningful interactions with people with dementia
• Life story work and reminiscence

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