Dementia Care Leadership Programme – Level 3


An accredited course in the leadership and management of person-centred dementia care, running over 5 full days (face to face) or 10 half days (Zoom).

The leadership of person-centred dementia care requires a keen understanding of the needs of people with dementia and of the staff team caring for them. This course enables candidates to develop optimal well-being for people with dementia through the creation of a positive and motivated staff team. Practical in its focus, the course addresses a variety of management skills and issues affecting the way dementia care is delivered.

The Dementia Care Leadership Programme is aimed at managers, deputy managers and team leaders in any service providing care for people with dementia. In addition to the training days, candidates undertake a mid-course project, taking place over two half-days. Candidates also complete ongoing coursework, for which they receive support and assessment, and attend a final 1-1 meeting with the tutor/assessor to enable them to achieve 12 credits at level 3. The course is approved and quality-assured by OCN London, a national awarding body regulated by Ofqual, and candidates achieve nationally recognised certificates of accreditation.

Course content

Goals for dementia care: optimising well-being
Addressing needs and strengths and avoiding secondary losses of ability
Creating guidelines for best practice in dementia care
A partnership approach to care and management
Motivations, strengths and skills of staff
Key features of person-centred management
The manager as coach: constructive feedback and questions for reflective practice
Evaluating care practice and defining achievable goals
Addressing factors influencing the care approach

Supporting communication and engagement
Being a role model
Getting the most from external professionals
Person-centred risk assessment and management
The use and misuse of medication in dementia care
The dementia care environment
Developing the involvement of relatives and friends as active partners in care
Defining priorities for person-centred care
Team dynamics and communication processes
Assessment and care planning