Advanced communication skills in working with people with dementia
A 1-day course for advocates working with people with dementia, devised and delivered by DementiaTrainers.
Course outline
- Communication problems in working with people with dementia
- Factors that impact on communication
- Understanding the perspective of people with dementia
- Expressive communication difficulties
- Compensating for communication difficulties caused by dementia
- Building on communication strengths and working in partnership
- Non-verbal communication
- Observing well-being and ill-being
- Listening and empathy
- Reflecting back
- Responding to mistaken beliefs and different realities
- Key points for good communication